Claim Services
Superior claims service is integral to the insurance products we offer. We take pride in consistently giving our customers the most professional claims experience possible through ownership, integrity, and innovative technical precision.
From submission through resolution, our highly experienced staff work closely with policyholders to deliver customer-focused, proactive claim handling and litigation management services. Our access to a national network of specially-selected vendors, including attorneys, investigators, and experts, ensures the most effective outcomes.
Specialized product knowledge, continuing education, and dedicated teams across several lines of business make certain each claim is in the right hands.
Dedicated Teams
Construction- Excess/Umbrella
- Miscellaneous Professional Liability
- Intellectual Property
- Liquor Liability
- Farm & Ranch
- Privacy Breach
- Personal Umbrella
- Comprehensive Personal Liability
- Personal Lines Farm
Highlights
- One claims notification department and one point of contact for each claim
- Expedited new loss acknowledgements
- Claim specialists with technical expertise best aligned to individual claims
- Prompt, thorough investigations of incidents, claims and suits
- Constant communication between policyholders, general agents and our claims staff
- Fraud awareness and prevention education and access to national databases
Our claims team has the experience and technical expertise needed for solutions and successful management of claims in today’s challenging legal environment. Our outstanding service and responsiveness will ensure customers and insureds have the most professional claims experience possible.
Loss Runs
Email requests to [email protected] and please include the policy number(s).
INSUREDS: Request should be on your letterhead (if it exists) and signed by an owner or officer of the company.
GENERAL AGENTS: We will only provide loss info for the term(s) you wrote the policy for unless request is accompanied by written authorization on insured’s letterhead (if it exists) and signed by an owner or officer of the company.
RETAIL AGENTS: Requests for loss runs cannot be completed unless accompanied by written authorization on insured’s letterhead (if it exists) and signed by an owner or officer of the company.